"We support industry growth by encouraging high standards and professionalism."

Professional standards

Code of ethics

All members of the Exhibition and Event Association of Australasia (EEAA) have agreed to abide by a code of ethics.

  1. Members of EEAA shall abide by all relevant state and federal laws.
  2. No member shall offer or promote any exhibition or service by means of explicit or implicit representation which is likely to have a tendency to deceive or mislead prospective clients.
  3. No member shall use an exhibition title which is so similar to the title of another event that it is likely to deceive or mislead.
  4. No claims, statistical or otherwise which cannot be substantiated, shall be made in relation to any exhibition.
  5. Areas of major expenditure over and above those not included in exhibition space/stand costs shall be clearly indicated to exhibitors.
  6. Members shall not accept contracts from companies whose legal or ethical status is known to be in doubt.
  7. Fairness shall characterise dealings between members, their clients and visitors.
  8. Members will not by innuendo or rumour damage the reputation of another member or disadvantage other members by unfair trading practices.
  9. Members shall, at all times, be accessible to their clients and visitors.
  10. Members shall make every effort to resolve complaints and grievances in good faith through reasonable direct communication and negotiation.
  11. Undertakings or promises made by members in all literature shall be adhered to. In the event of necessary changes, notification will where possible be given to actual or potential clients.
  12. Adequate insurance in respect to public liability shall be carried.
  13. Wherever possible members shall use the services provided by other Association members.
  14. In the event of any member’s non-compliance with EEAA Code of Ethics, Clause 7 of the Constitution will apply.

Marsh risk and safety accreditation

Risk management is a major consideration for organisers and contractors involved in building exhibitions. As an industry, there is a duty of care to ensure we are doing all we can to maintain safe work practices.  Compliance with state and national legislation is vitally important.

EEAA’s industry Risk & Safety Management System assists organisers and contractors to comply with venue requirements and act in accordance with legislation.  This system is a significant component in maintaining a safe industry.

Developed in conjunction with risk specialists, Marsh, who monitor the System and provide help and guidance during the accreditation process, it is designed to encourage companies to produce required compliance policy documents and risk assessments that comply with risk management legislation.

A number of companies who have already completed accreditation have passed on favourable comment about the ease of the process. Once accreditation is completed, EEAA members will receive notification from Marsh Risk Consulting when documents are required for renewal, in order to continue their compliance with the system.  Re-accreditation is required every two years.

The industry risk program offers:

  • A management system developed for all members – venues, organisers, suppliers/contractors
  • Assists with aligning risk & safety practices to each stage of exhibition management
  • Recognition as a serious and committed industry player
  • Compliance with state and national work safety legislation
  • Standards created by the industry for the industry
  • Easier, more streamlined reporting to venues and organizers
  • An understanding of Risk and Safety Management and an introduction to Risk Assessment
  • Documented policies, procedures and forms to assist with meeting risk & safety responsibilities
  • Permit to Work and Job Safety Analysis system guidelines and Hazard Management Guides for key risk issues
  • A centrally managed accreditation program through the EEAA
  • Affordable 2-year accreditation fees $275*inc GST

Read more about our risk management system Read more about harmonised work health and safety laws

*New members have a 6-month grace period where risk accreditation is included in initial membership fees.

For further information on how to become accredited to the EEAA Risk and Safety Management accreditation system, please contact the Association.